Security at BugRelay
Protecting your data and maintaining the security of our platform is our top priority
Our Security Commitment
At BugRelay, we understand that security is fundamental to building trust with our community. We implement industry-leading security practices to protect your data and ensure the integrity of our platform.
Our Approach
- • Security by design
- • Regular security audits
- • Continuous monitoring
- • Rapid incident response
Your Protection
- • Data encryption at rest and in transit
- • Secure authentication systems
- • Privacy-focused design
- • Transparent security practices
Data Protection
- • Encryption: AES-256 encryption for data at rest
- • Transit Security: TLS 1.3 for all data in transit
- • Database Security: Encrypted backups and secure access controls
- • Key Management: Hardware security modules for key storage
Access Control
- • Authentication: Multi-factor authentication support
- • Authorization: Role-based access controls
- • Session Management: Secure session handling
- • Account Security: Password strength requirements
Infrastructure Security
- • Cloud Security: SOC 2 compliant hosting
- • Network Security: Firewalls and intrusion detection
- • Monitoring: 24/7 security monitoring
- • Backups: Encrypted, geographically distributed backups
Application Security
- • Code Security: Static and dynamic analysis
- • Dependency Management: Regular security updates
- • Input Validation: Comprehensive input sanitization
- • API Security: Rate limiting and authentication
Security Practices and Compliance
Regular Audits
- • Quarterly penetration testing
- • Annual third-party security audits
- • Continuous vulnerability scanning
- • Code security reviews
Compliance Standards
- • SOC 2 Type II compliance
- • GDPR compliance for EU users
- • CCPA compliance for California users
- • ISO 27001 security framework
Responsible Security Disclosure
Help us keep BugRelay secure by reporting vulnerabilities responsibly
How to Report Security Issues
⚠️ Important: Do Not Report Security Issues Publicly
Please do not create public bug reports for security vulnerabilities. This could put our users at risk.
- • Email: security@bugrelay.com (PGP key available)
- • Response Time: We acknowledge reports within 24 hours
- • Investigation: Initial assessment within 72 hours
- • Updates: Regular status updates throughout the process
What to Include
- • Detailed description of the vulnerability
- • Steps to reproduce the issue
- • Potential impact assessment
- • Screenshots or proof-of-concept (if applicable)
- • Your contact information for follow-up
Our Commitment to Researchers
- • We will not pursue legal action for good-faith security research
- • We provide credit to researchers (with permission)
- • We maintain a public security acknowledgments page
- • We may offer rewards for significant vulnerabilities
Bug Bounty Program
We reward security researchers who help us improve our security
Reward Structure
Critical
Remote code execution, SQL injection, authentication bypass
High
XSS, CSRF, privilege escalation
Medium
Information disclosure, business logic flaws
Scope
✅ In Scope
- • bugrelay.com and subdomains
- • Mobile applications
- • API endpoints
- • Authentication systems
❌ Out of Scope
- • Social engineering attacks
- • Physical security issues
- • Third-party services
- • Denial of service attacks
Security Resources
Security Contact
For security-related inquiries, vulnerability reports, or general security questions:
Security Team
- Email: security@bugrelay.com
- PGP Key: Available on request
- Response Time: Within 24 hours
Emergency Contact
- Critical Issues: security-urgent@bugrelay.com
- Response Time: Within 4 hours
- 24/7 Monitoring: Active incident response